NADRA Pakistan Tracking ID
The National Database and Registration Authority (NADRA) provides essential identity and registration services to Pakistani citizens. Whether you’re applying for a CNIC, passport, birth certificate, or any other official document, NADRA’s tracking system allows you to monitor your application’s progress without repeated visits to their offices.
Understanding NADRA Tracking ID
A NADRA tracking ID is a unique alphanumeric code assigned to every application submitted through NADRA’s system. This identifier serves as your digital receipt and enables you to check the real-time status of your document processing from anywhere with internet access.
The tracking ID system covers all NADRA services including:
- Computerized National Identity Cards (CNIC)
- Pakistani passports
- Birth certificates
- Death certificates
- Marriage registration certificates
- Family Registration Certificates (FRC)
- Child Registration Certificates (B-Form)
- Divorce certificates
- Overseas Pakistani Identity Cards
How to Get Your NADRA Tracking ID
Through NADRA Registration Centers
When you visit any NADRA office to submit your application:
- Complete the application form and provide required documents
- Pay the applicable fees
- Complete biometric verification (fingerprints and photograph)
- Receive your application receipt containing the tracking ID
- The tracking ID is typically a 10-15 digit number printed clearly on your receipt
Important: Keep your receipt safe as it contains your tracking ID and other important reference information.
Through Online Applications
For services available online:
- Visit the official NADRA website (nadra.gov.pk)
- Select your desired service and complete the online application
- Upload required documents in the specified formats
- Pay fees through the online payment gateway
- Your tracking ID will be displayed on screen and sent to your registered email address
Retrieving Lost Tracking IDs
If you’ve misplaced your tracking ID:
- Call NADRA Helpline: 051-111-786-100
- Visit NADRA Center: Bring your original CNIC and application receipt
- Check Email: For online applications, search your email for NADRA communications
- Use Alternative References: Provide your CNIC number and application date to customer service
Step-by-Step Guide to Track Your Application
Using the Official Website
- Access the Portal: Go to nadra.gov.pk
- Find Tracking Section: Look for “Track Your Application” or similar option
- Enter Details: Input your tracking ID in the designated field
- Additional Information: Some services may require your CNIC number
- Security Verification: Complete any CAPTCHA or security checks
- View Status: Click submit to see your current application status
Using NADRA Mobile Applications
NADRA offers mobile apps for convenient tracking:
Pak-Identity App (Official NADRA App):
- Download from Google Play Store or Apple App Store
- Register using your mobile number
- Add your tracking ID to your profile
- Enable push notifications for automatic updates
- Access offline viewing of previously checked statuses
NADRA Sahulat App (For specific services):
- Designed for certain NADRA services
- Follow similar registration and tracking process
- May offer additional features like appointment booking
Understanding Application Status Messages
When you track your application, you’ll encounter various status indicators:
“Application Received”: Your documents have been submitted and entered into the system.
“Under Process”: Your application is being reviewed and verified by NADRA officials.
“Verification in Progress”: Background checks and document authentication are underway.
“Production Stage”: Your document is being printed/manufactured (applicable for cards).
“Quality Assurance”: Final quality checks are being performed on your document.
“Ready for Collection”: Your document is completed and available for pickup.
“Dispatched”: Your document has been sent to the designated collection center.
“Delivered”: Document has been successfully delivered (for courier services).
Processing Times for Different Documents
Standard Processing Times:
CNIC Services:
- New CNIC: 7-10 working days
- CNIC Renewal: 5-7 working days
- CNIC Modification: 10-15 working days
Certificates:
- Birth Certificate: 5-10 working days
- Marriage Certificate: 7-12 working days
- Death Certificate: 3-7 working days
Passport Services:
- New Passport: 10-15 working days
- Passport Renewal: 7-10 working days
- Urgent Processing: 2-3 working days (additional fees)
Note: Processing times may vary based on verification requirements, peak seasons, and regional factors.
Troubleshooting Common Tracking Problems
Invalid Tracking ID Error
Possible Causes:
- Typing errors in the tracking number
- Using outdated or incorrect tracking ID
- System maintenance issues
Solutions:
- Double-check the tracking number from your receipt
- Ensure no extra spaces before or after the number
- Try again after a few hours if system maintenance is ongoing
- Contact NADRA helpline for verification
No Status Updates
Possible Reasons:
- Recent application (may take 24-48 hours to appear in system)
- Technical delays in status updating
- Additional verification required
What to Do:
- Wait 48-72 hours for new applications
- Contact customer service if no update after 5 working days
- Visit the nearest NADRA center if urgent
Website Access Issues
Common Problems:
- Slow loading during peak hours
- Browser compatibility issues
- Internet connectivity problems
Solutions:
- Try accessing during off-peak hours (early morning or late evening)
- Clear browser cache and cookies
- Use the mobile app as an alternative
- Try a different browser or device
Security and Privacy Guidelines
Protecting Your Tracking ID
Do:
- Keep your tracking ID confidential
- Use secure internet connections when checking status
- Log out completely after checking on shared devices
- Take screenshots of important status updates for your records
Don’t:
- Share your tracking ID on social media or public forums
- Use public Wi-Fi for sensitive information access
- Save tracking details on shared computers
- Respond to suspicious calls asking for your tracking information
Recognizing Legitimate Communications
NADRA will only contact you through official channels:
- Official emails from @nadra.gov.pk domains
- SMS from registered short codes
- Phone calls from official NADRA numbers (051-111-786-100)
Be cautious of:
- Requests for payment through unofficial methods
- Emails from suspicious domains
- Calls asking for personal information or passwords
- Messages promising faster processing for additional fees outside official channels
Advanced Tracking Features
SMS Alerts
Some NADRA services offer SMS notifications:
- Register your mobile number during application
- Receive automatic updates at key processing stages
- Get notified when your document is ready for collection
Email Notifications
For online applications:
- Status updates sent to registered email address
- Important announcements about your application
- Collection reminders and instructions
QR Code Tracking
Newer receipts may include QR codes:
- Scan with your mobile device camera
- Automatically directs to tracking page with your ID pre-filled
- Faster access to status information
What to Do When Your Document is Ready
Collection Preparation
Required Items:
- Original application receipt
- Valid identification (CNIC or alternative ID)
- Authorization letter (if collecting on behalf of someone else)
Collection Process:
- Visit the designated NADRA center during business hours
- Present your receipt and identification
- Verify all details on the document before leaving
- Report any errors immediately to center staff
Document Verification
Upon receiving your document:
- Check personal information accuracy
- Verify photograph quality and clarity
- Ensure all security features are present
- Confirm document validity dates
Alternative Support Channels
NADRA Helpline Services
Primary Helpline: 051-111-786-100
- Available during business hours
- Multilingual support (Urdu and English)
- Can help with tracking, status inquiries, and general information
Online Support
Live Chat: Available on NADRA website during business hours Email Support: Contact forms available on official website Social Media: Official NADRA Facebook and Twitter accounts for general inquiries
Physical Centers
Visit your nearest NADRA office for:
- Complex tracking issues
- Document collection
- Application modifications
- In-person verification requirements
Tips for Efficient Tracking
Best Practices
- Keep Records: Maintain a file with all your application receipts and tracking IDs
- Regular Monitoring: Check status weekly rather than daily to avoid system overload
- Peak Hours: Avoid checking during peak hours (10 AM – 2 PM) for faster access
- Multiple Applications: If tracking multiple family members’ applications, organize IDs systematically
Planning Ahead
- Mark estimated completion dates on your calendar
- Plan collection visits in advance
- Consider processing times when applying for time-sensitive needs
- Apply for renewals well before expiry dates
Final Thoughts
NADRA’s tracking ID system represents a significant advancement in public service delivery, offering transparency and convenience to Pakistani citizens. By following this comprehensive guide, you can effectively monitor your applications, troubleshoot common issues, and ensure a smooth experience from submission to document collection.
The system continues to evolve with new features and improvements being regularly introduced. Stay updated with NADRA’s official communications and website announcements to take advantage of enhanced services and features as they become available.
Remember that while the tracking system provides excellent visibility into your application’s progress, processing times can vary based on various factors. Patience and following the guidelines outlined in this guide will help ensure the best possible experience with NADRA services.